Customer Support (Jeddah – KSA, Saudi National Only)

Customer Support (Jeddah – KSA, Saudi National Only)

Customer Support (Jeddah – KSA, Saudi National Only)

We are looking for a highly motivated and detail-oriented Coordinator and Level 1 Support professionals to join our growing team. This role is perfect for someone who enjoys working in a fast-paced environment, managing multiple tasks, and providing excellent customer service. The ideal candidate will be responsible for coordinating day-to-day operations appointments and offering first-level technical support to our clients.

Key Responsibilities
  • Coordinate the installation of tracking and fleet management projects.
  • Provide Level 1 support to clients, addressing inquiries and technical issues.
  • Monitor and maintain customer accounts to ensure smooth operations.
  • Communicate effectively in both Arabic and English to ensure clear information exchange.
  • Streamline processes to improve team efficiency.
  • Offer administrative support to the team as needed.
Qualifications
  • Bachelor’s degree in any IT field.
  • Good in both Arabic and English (written and spoken).
  • Strong knowledge of Microsoft Office, especially Excel.
  • Previous experience in customer support is a plus.
  • Saudi candidates only.
Job Category: Customer Support
Job Type: Full Time
Job Location: Saudi Arabia

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