Our GCC headquarters is situated in Dubai, UAE. We are looking for a Support Engineer.

• Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect 
• Technical Support – Be part of the Support team
• Technical Training – This will require the candidate to have excellent presentation skills and confidence when speaking in English. 
• Technical Writing – Compiling technical drawings and instructions for our products and solutions.
• Provide technical assistance to colleagues within the company when required.
• Answer customer requests using the ERP ticketing system.
• Configuring IOT devices based on the customer’s requirements

• Ability to understand and work with all types of clients.
• Highly customer-oriented.
• Presentable, hardworking, enthusiastic, persuasive, and confident with a positive attitude.
• Advanced computer and software skills – MS Office included.
• Attention to detail, systematic approach to problem-solving.
• Professional attitude and behavior, customer-focused.
• Highly organized, assertive, decisive, and patient.
• Ability to build relationships with customers 
• Ability to work well both with a group and independently 
• Out of the box thinking mindset; is willing to learn and work in a dynamic environment 
• Driving License is a plus.
• Graduate of BSECE or BSCpE is an advantage